FastPay Privacy Policy

At FastPay, we respect your privacy and are committed to protecting the personal data you share with us when you register, play, and transact on fastpay-casino.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By creating an account and logging in through fastpay casino login, you agree to the practices described below. Our casino is operated by Kika Technology B.V., licensed in Curacao, and this policy forms part of our broader Terms and Conditions.

Information We Collect

We collect several categories of information to provide our services, verify your identity, and comply with our legal obligations as a licensed operator.

We gather registration details such as your name, date of birth, email, phone number, and country of residence
We collect identity verification documents, including government-issued photo ID, proof of address no older than 90 days, and proof of payment, as part of our KYC process
We record payment information connected to your chosen deposit and withdrawal methods, such as Visa, Mastercard, Neteller, Skrill, Interac, Interac e-Transfer by Loonio, PayID, InstantEFT, and crypto wallet addresses
We track your gaming activity, including bets, deposits, withdrawals, bonus usage, and wagering progress, to manage your account and our loyalty program
We log technical data such as IP address, device type, browser, and session information, used among other things to detect duplicate accounts and VPN use

Information From Bonuses and Promotions

When you claim a welcome bonus, free spins, cashback, or other promotions, we may process additional data to confirm eligibility, including your country, used payment methods, and prior account history at FastPay or our sister brands. We at FastPay also use this data to prevent abuse of no-deposit offers, since players from certain countries, including Finland, Germany, South Africa, Russia, and others listed in our Bonus Terms, do not qualify for registration no-deposit bonuses.

How We Use Your Data

Our purpose in collecting your data is to operate FastPay safely, fairly, and in line with our Curacao Gaming Authority licence. We use your information to:

Verify your identity and age, since only players 18 and older may use our services
Process deposits and withdrawals through your selected payment method
Detect and prevent fraud, money laundering, duplicate accounts, and prohibited use of third-party payment systems
Communicate with you about your account, transactions, and responses to support requests submitted via live chat or e-mail
Administer our VIP program, comp points, tournaments, and cashback levels from Panda Skater through Panda Astronaut
Comply with anti-money-laundering rules, including the requirement that every deposit be wagered three times before related winnings can be withdrawn

Legal Basis and Retention

We process your data based on the necessity of performing our contract with you, complying with gaming and financial regulations, and our legitimate interest in preventing fraud. Our VegasHero-style retention approach (applied here as FastPay) means we keep your data for as long as your account remains active, and for a further period afterward as required by law or to resolve disputes. Accounts left dormant for 12 consecutive months may be charged a monthly administrative fee while a positive balance remains, and the associated data continues to be retained during this period.

Sharing Your Information

We do not sell your personal data. However, we may share information with:

Payment providers such as Paysafe, which processes transactions on behalf of Kika Technology B.V.
Identity verification and anti-fraud partners, who may conduct video, biometric, or liveness checks
Game providers and platform partners whose software is offered in our lobby
Regulatory bodies, including the Curacao Gaming Authority and EGIS, our alternative dispute resolution body
Our sister casinos, Casino4u and Cobber Casino, where you have already completed verification, to avoid repeat document uploads

Cookies and Tracking

Our site uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors search for terms like fastpay casino, fast pay casino, and fastpay casino app before finding us. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Data Security

We use 128-bit SSL encryption to protect data transmitted between your device and our servers. Access to your personal and financial information is restricted to authorized staff who need it to process your deposits, withdrawals, and support requests. Despite these safeguards, no online system is completely free of risk, and we encourage you to use strong, unique passwords when you access fastpay casino login or fast pay casino login pages.

Your Rights

You have rights regarding the personal data we hold about you, and we aim to honor requests promptly through our support channels.

You may request access to the personal data we hold about you
You may ask us to correct inaccurate or incomplete information
You may request deletion of your data, subject to our legal retention obligations
You may object to certain processing or request that we restrict it
You may set deposit, loss, wager, and session limits, or request cooling-off periods or self-exclusion through our responsible gaming tools

To exercise these rights, contact our support team at [email protected]. We acknowledge complaints within one week and respond within four weeks, extendable once by a further four weeks where needed. If you remain unsatisfied, EGIS is available as an independent dispute resolution body at [email protected].

Restricted Jurisdictions

Our services are not directed at residents of countries listed as restricted in our Terms and Conditions, and we do not knowingly collect data from individuals in those territories for the purpose of real-money play. Players attempting to access FastPay through a VPN to bypass restrictions do so in breach of our terms, and we reserve the right to review accounts showing such activity.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The English version of this policy takes precedence over any translated edition, including our localized versions for Canada, Australia, New Zealand, South Africa, Germany, Finland, Norway, and Mexico. We encourage you to review this page periodically, especially before using fastpay online casino services or searching for fastpay casino bonus codes and related offers.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach our team through live chat, available 24/7, our on-site contact form, or by e-mail at [email protected]. We at FastPay are committed to handling your information responsibly as you enjoy our games, promotions, and loyalty rewards.